Friday, November 13, 2009

US Destination Travel Advisory - Customs Clearance limited to 2 hours prior to departure

The YYC website has posted a travel advisory on their website that as Nov 9 passengers will only be allowed through US Customs 2 hours prior to their departure time. This does not seem like too big of deal for most people except for those who want to make the most of the new Rocky Mountain lounge that opened up in Concourse C. This will dramatically shorten the available loung time for lounge users and may actually deter people from using the lounge. I know I wouldn't enjoy parting with nearly $30 per person for a 1 - 1.5 hr lounge visit (taking into consideration the time to get through customs and to get to the gate to board). Normally these pay for use lounges allow you in 3 hours prior to depature which gives an effective usage time of 2.5hrs assuming you go to your gate half hour prior to departure.

This may also lead to some confusion as the Servisair site shows that you can still enter the lounge 3 hours prior, so someone who has not seen the advisory on the YYC website may be met with a surprise when they can't enjoy the full amount time they thought they paid for.

I'd like to hear comments from anyone who may have flown this past week from YYC to the U.S. to see if this new policy is being enforced and what you think of the policy. You can leave your comments below.

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